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Responsibilities:
- Coordinates and manages project planning and execution for multiple projects
- Interfaces with counterpart at client and/or vendor and serves as primary point of contact for HPOne
- Manages key project initiatives including the development of detail work plans, setting deadlines, assigning responsibilities, monitoring/summarizing project progress, and creating detailed business requirements that define the business process, requirements and expectations of the client
- Provides supervision and leadership for project team members
- Monitors developed work plans and enforces accountability by key stakeholders. Identifies any potential slippage early and either remediates or escalates to leadership
- Prepares strategic analysis of potential business and/or operational opportunities
- Communicates purpose and vision of the project and prepares summary reports and recommendations for management
- Holds daily/weekly meetings with clients/vendors/internal resources on project initiatives and deliverables
- Perform other duties as assigned
Requirements:
- Bachelor's degree required, or equivalent related industry experience
- Five (5) plus years direct project management experience, preferably in a healthcare environment or directly related or equivalent work experience. (Direct project management experience includes managing projects from start to finish as primary responsibility)
- Candidate must possess superior organizational skills including general organization, time management, scheduling, coordinating meetings and using time efficiently, as well as manage multiple projects at a time
- Superior oral and written communication skills to foster change through positive, clear, effective communication to stakeholders both within and outside the organization
- Ability to interpret technical solutions for business process and procedure and be able to effectively communicate it to the client/vendor
- Superior leadership skills to be used to keep the project team focused and discussions moving forward, resolve conflicts with both internal and external audiences as well as invoke a level of confidence and authority to various department leaders and levels of management
- Superior analytical skills to effectively research solutions, problem solve, define business processes, and the ability to make suggestions to business leaders on proposed business process solutions
- Ability to work independently
- Knowledge of email systems such Microsoft Outlook sufficient to communicate and schedule with both internal and external contacts
- Knowledge of MS Word sufficient to create complex documents, which may contain graphics, form fields, sub-headings and indexes
- Knowledge of MS Excel sufficient to create moderately complex spreadsheets and data gathering analysis tools containing pivot tables, formulas, links and graphs
- Knowledge of Microsoft Visio and Project sufficient to create moderately complex depictions and project plans
Licenses/Certifications:
- PMP license/certification, preferred
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Founded in 2006, HPOne is a leading sales and marketing organization that operates across multiple segments of the Medicare and health insurance marketplaces. Using proprietary technology solutions coupled with deep industry knowledge, the company provides a range of outsourced sales, marketing and contact services for national and regional health plans, operates private exchanges for individual consumers and employer-based group retirees, and manages the largest exclusive Medicare lead generation marketplace in the industry. HPOne’s core differentiation is its exclusive focus on the health insurance industry, bringing innovative and performance-based solutions that address the most pressing challenges facing clients. With four state-of-the-art contact centers around the country and a management team with an average of over 15 years in the health insurance industry, HPOne provides its clients with the solutions they need to profitably grow and manage their business. For five consecutive years, HPOne has been named to Deloitte's Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America, earning a rank of 357 in 2016.
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Equal opportunity:
HPOne is an equal opportunity employer, committed to employment equity throughout all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We welcome and encourage diversity in the workplace. HPOne requires the necessary drug testing and background checks as part of our pre-employment practices.
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