IT Support Specialist
Summary
| Title: | IT Support Specialist |
|---|---|
| ID: | 20170907 - FL |
| Location: | Tampa, FL |
Description
The IT support specialist seasonal) is responsible for providing assistance to internal computer users. This position involves answering questions and resolving computer problems in person, via the telephone or by e-mail. This position has considerable user contact and requires good people and organizational skills, attention to detail and requires follow up and communication.
Description of accountabilities
- Image workstations
- Deliver and provide set up for users
- Install, upgrade and troubleshoot servers, PC’s and printers
- Setup and maintain email, and user accounts to various systems
Required qualifications for this role
- Two + years of help desk support
- Knowledge of Windows and MS office
- Strong troubleshooting skills
- Excellent written and verbal communications
- Ability to be collaborative with teams across the organization
- Demonstrates a can do positive attitude
- Excel in a fast-paced demanding environment
- Availability for after-hours support as needed
Preferred qualifications for this role
- Active directory knowledge
- Comp TIA A+, MCSA or equivalent certification
Founded in 2006, HPOne is a leading sales and marketing organization that operates across multiple segments of the Medicare and health insurance marketplaces. Using proprietary technology solutions coupled with deep industry knowledge, the company provides a range of outsourced sales, marketing and contact services for national and regional health plans, operates private exchanges for individual consumers and employer-based group retirees, and manages the largest exclusive Medicare lead generation marketplace in the industry. HPOne’s core differentiation is its exclusive focus on the health insurance industry, bringing innovative and performance-based solutions that address the most pressing challenges facing clients. With four state-of-the-art contact centers around the country and a management team with an average of over 15 years in the health insurance industry, HPOne provides its clients with the solutions they need to profitably grow and manage their business. For five consecutive years, HPOne has been named to Deloitte's Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America, earning a rank of 357 for 2016.
Equal Opportunity:
HPOne is an equal opportunity employer, committed to employment equity throughout all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We welcome and encourage diversity in the workplace. HPOne requires the necessary drug testing and background checks as part of our pre-employment practices.
Equal Opportunity:
HPOne is an equal opportunity employer, committed to employment equity throughout all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We welcome and encourage diversity in the workplace. HPOne requires the necessary drug testing and background checks as part of our pre-employment practices.
This opening is closed and is no longer accepting applications
