COMPANY OVERVIEW
HealthPlanOne (HPONE) is a rapidly growing, best in class member acquisition company in the Medicare and individual health insurance markets.  Through our digital marketing, proprietary technology and call center operations in Tampa & St. Petersburg, FL and Phoenix & Gilbert, AZ, HPONE assists health plans acquire incremental membership on a very cost effective basis.  Based in Trumbull, CT, HPONE is funded by Peloton Equity, a private equity fund focused on growth capital investments in the healthcare industry. We are recipients of several industry awards including the Inc. 500/5000 list of fastest growing private companies in America, 2010-2015 Marcum Tech Top 40 as well as the 2012 - 2015 Deloitte Technology Fast 500.
OPPORTUNITY
The Senior Account Manager will be responsible for the implementation and daily oversight of some of the Company’s largest accounts. The Senior Account Manager will have overall responsibility to achieve performance metrics, operational goals, and developing and maintaining solid client relationships.  This position is accountable for program implementation, day to day account management and meeting client objectives.
The position requires extensive interaction with internal staff and external customers and thus strong general management and interpersonal skills are essential. 
 
 
KEY RESPONSIBILITIES

• Responsible for the day to day management of implementation of clients (i.e. insurance carriers and other clients);
• Oversee, develop and maintain multiple key client relationships;
• Organize and lead formal and ongoing client review sessions/presentations;
• Focus on continuous improvement within service goals daily and evaluate program performance by analyzing results, making recommendations to clients on program changes and/or enhancements, effectively managing internal and external change, and providing value-added enhancements and services;
• Foster an environment of high performance and accountability at all levels of the organization;
• Develop strong working relationships with employees across the organization and holds regular meetings or other communication to keep key staff updated;
• Promote and ensure a high level of morale, setting a high standard for teamwork and results. 

 
REQUIREMENTS

• 7+ years relevant work experience preferred
• Bachelor’s Degree strongly preferred
• Must be a proactive, hands-on leader with a proven strategic vision who will drive operational performance with a high degree of accountability and integrity.
• Project management experience preferred
• Experience / familiarity in a healthcare and/or carrier environment a plus

• A strong sense of urgency and focus on execution.
• Ability to create and motivate a team-oriented, collaborative environment.
• Excellent interpersonal skills with ability to interact professionally and maintain working relationships.
• Excellent written and oral communication skills.
• Ability to present ideas in business-friendly and user-friendly language.
• Exceptionally self-motivated and directed.
• Keen attention to detail.
• Exceptional service orientation.
• Ability to work under pressure in a fast-paced environment while maintaining a high level of professionalism and organizational skills.

Equal opportunity:
HealthPlanOne is an equal opportunity employer, committed to employment equity throughout all levels of the organization.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.  We welcome and encourage diversity in the workplace.  HealthPlanOne requires the necessary drug testing and background checks to maintain a safe, drug-free work environment.