Health Plan One (HPO) founded in 2006, is a leading online health insurance brokerage headquartered in Shelton, CT. Licensed in all 50 states, HPO offers a robust online platform for consumers to research and select health insurance plans from a wide range of offerings by leading national and most regional carriers.  We provide both online and offline support from nationally licensed sales representatives who are trained to help navigate the difficult process of selecting an individual, family, small group or Medicare plan.  We are currently recruiting for an IT Tech Support Specialist. Visit us online atwww.healthplanone.com for additional opportunities.
   
 
Responsibilities:
The Desktop Support Specialist is responsible for providing assistance to internal computer users. This position involves answering questions and resolving computer problems in person, via the telephone or by e-mail. In addition the position will image workstations and deliver and provide set up for users, install, upgrade and troubleshoot servers, PC's and printers. This position has considerable user contact and requires good people and organizational skills, attention to detail and requires follow up and communication.
 
Requirements:

• 2+ years of help Desk Support experience
• Knowledge of Windows & MS Office
• Strong troubleshooting skills
• Excellent written and verbal communication skills
• Ability to be collaborative with and communicate clearly with all levels of employees
• Ability to maintain a positive attitude
• Ability to excel in fast-paced, demanding environment
•  Availability for after-hours support as required

 
Licenses/Certifications:

• CompTIA A+, MCSA or equivalent certification.

 
Equal opportunity
HealthPlanOne is an equal opportunity employer, committed to employment equity throughout all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. We welcome and encourage diversity in the workplace.
 
HealthPlanOne requires the necessary drug testing and background checks to maintain a safe, drug-free work environment.